Shipping, Returns, & Parts Warranty

Katech orders are shipped via UPS, USPS, or FedEx. Domestic freight shipments beyond the limits of UPS are shipped via freight carrier. International freight shipments beyond the limits of UPS are shipped via an international freight forwarding company that will select the best carrier for the region and time frame allotted. Vehicles are shipped via enclosed transporter; carriers are used based on region and availability. Katech will not ship on a customer’s UPS account. Katech will not deliver without a signature or instruct a carrier to “leave on porch” or otherwise.

Shipments internationally may encounter custom duty fees. The fees are based on the destination and the regulations of the country being shipped to. Different countries have import procedures which are determined by custom’s law in the destination country. The end customer is responsible for any fees & duties incurred if/when transported across international boarders.

You may return purchases of stocking items for refund or exchange, excluding shipping expenses, within 30 days of invoice date. Katech will not accept any items that have been installed, modified, or damaged, and items must be in their original packaging and in new condition. We do not accept returns of electronic components, including but not limited to wiring harnesses or adapters.

To make a return, contact us for an RMA number and instructions. Returns without an RMA will not be accepted.

There will be a 20% restocking fee regardless of which component is returned, regardless of being installed.

Please allow 10 business days for the refund to be processed and completed.

No refunds will be given on used parts. No warranty is given on used parts.

There will be no returns for any carbon fiber, body or aero or electronic related components.

There will be a 20% restocking fee regardless of which component is returned, regardless of being installed.

Katech will repair or replace, at our discretion, any item(s) manufactured by our company that are found to be defective in material design or workmanship for a period of 90 days from the date of purchase. The invoice must accompany the merchandise to verify the purchase. Katech reserves the right to deny warranty claims at our discretion for any merchandise deemed misused, modified, improperly installed or used in an improper application. All merchandise distributed by but not manufactured by Katech is guaranteed in accordance with the manufacturers own terms of warranty. Incidental damage, shipping costs, & labor not included in warranty.